Refund Policy

Nature of Our Services

Announce Chain provides digital services such as press release distribution, content placement, and related PR solutions.

Because these services are customized and often initiated shortly after an order is placed, they cannot be reversed once work has started or delivery is completed.

Refund Eligibility

Refunds may be considered only in limited situations.

• We are unable to deliver the service you purchased.
• A guaranteed publication is not completed and no suitable alternative is provided.
• Your order is canceled before any work has started.
• There is a verified duplicate or incorrect payment.

Non-Refundable Situations

Refunds are not available in the following cases:

• The press release or content has already been published.
• Work has already started on your order.
• You change your mind after placing the order.
• Required information or approvals are not provided on time.
• The service has been delivered as described but does not meet personal expectations.

Revisions and Adjustments

If your order includes content writing, we provide limited revisions based on your original requirements.

Revision requests must stay aligned with the initial brief. Additional changes beyond that scope may require extra charges.

How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of your purchase.

Your request should include the following details so our team can review it quickly:

• Order ID.
• A clear explanation of the issue.
• Any relevant supporting details.

Processing of Refunds

Once approved, refunds are processed using the original payment method.

Processing times may vary depending on your payment provider, but most refunds are completed within 5 to 7 business days.

Disputes and Chargebacks

We encourage you to contact our support team before initiating any payment dispute.

Opening a chargeback without prior communication may delay resolution and could result in restrictions on future services.